Frequently Asked Questions

  • Why should I book using this website?

    By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

  • What is the earliest I can Check-in?

    Standard check-in time is 2pm.

  • Can I arrive late?

    Yes, please give us a call if you're wanting to arrive after 9pm.

  • Do you have undercover parking?

    The Lodges have undercover parking.

  • Are your rooms non-smoking?

    Yes, all rooms at Whiteoaks Motel and Lodges are non-smoking.

  • Do you have internet in guest rooms?

    We provide free broadband internet to all of our guest rooms.

  • Do you have an outdoor entertainment area?

    Yes, we have a garden BBQ area.

  • How close are you to the shops?

    Grand Central Shopping Centre is 2.5 kms away including Big W, Target & Kmart, PLUS Woolworths, Coles, and an Event Cinemas 8 Cinema Complex.

  • How close are you to restaurants/cafes?

    A diverse selection of quality cafes is just a short walk from the motel & lodges including Cafe Valetta, The Other Bird, Café 63, McDonalds, KFC and Burrito Bar.

  • What is your Cancellation Policy?

    Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

  • How do I guarantee my booking?

    Credit card details are required to secure room booking or a $150 cash bond.

  • Do you have a gym?

    No.

  • Can you walk to St. Vincent’s hospital?

    Yes. The hospital is situated at the rear of the lodge complex with pedestrian access.

  • Can you walk to the Empire Theatre?

    Yes, the walk is about 2.6kms/approx. 15 minutes.

Great reasons to stay at Whiteoaks

  • Centrally Located
  • All rooms are non-smoking
  • All rooms are air-conditioned
  • Swimming Pool
  • Undercover Parking (Lodges)
  • Guest Laundry
  • Family Rooms
  • Walk to city centre
  • Close to St. Vincent’s Hospital